Shipping policy

At Simply Amazing, all orders are processed within 1–3 business days, excluding weekends and holidays. Once an order has been processed and shipped, a confirmation email will be sent to the email address provided at checkout. 

Shipping times provided at checkout are estimates only and are not guaranteed. Delivery delays caused by the shipping carrier, weather conditions, customs, or other factors outside of our control do not qualify for refunds, returns, or cancellations.

Once an order has been shipped, it cannot be canceled. Simply Amazing is not responsible for delays, lost packages, or packages marked as delivered by the carrier. If a package is marked as delivered but not received, customers must contact the shipping carrier directly to file a claim.

Refunds, returns, or replacements will not be issued for orders that are still in transit. All orders must show a confirmed delivery status before any return or refund request will be reviewed. Refund requests submitted prior to confirmed delivery will be denied.

Once delivery is confirmed, refund requests must be submitted within 30 days of the delivery date. Items must be unused, in original packaging, and in resellable condition. Shipping costs are non-refundable unless the error was caused by Simply Amazing.

Customers are fully responsible for providing accurate and complete shipping information at checkout. Orders shipped to an incorrect or incomplete address provided by the customer are not eligible for refunds, replacements, or store credit.

By placing an order with Simply Amazing, the customer agrees to this shipping policy in full.

For any questions regarding shipping, returns, or refunds, please contact kf.myecombiz@gmail.com prior to placing an order.